By Joseph George, Director Revenue Protection
Large scale Fraud Management and Revenue Assurance (RA) implementations can come at a high cost, with project risk and uncertain ROI. At a time of increasing constraints on resources, you may be looking for a less complex approach to fraud protection and revenue leakage prevention. At MACH we believe that it is possible to identify and isolate the critical Fraud and RA issues and manage them with a solution delivering a low cost, comprehensive, system based approach that can be implemented in weeks, not months!
So how do we do this? The answer is very simple, we look at the critical fraud or RA issues that you are facing, and define a solution scope that addresses those issues specifically. By having a very clearly defined scope of activity, we are able to deliver a solution, whether via a licensed software implementation approach or cloud based delivery, within a very short period of time, typically 8 weeks, compared with several months for more broad based system implementations.
This means you can start recovering revenue fast AND there is opportunity to broaden the scope of your delivery post-implementation, to deal with additional revenue leakage issues, determined by your priorities. The implication is that you can deal with the most pressing elements associated with fraud loss, or revenue assurance leakage quickly and with a fixed scope, fixed price solution and then move on to deal with other issues, building your solution as you need and as your budget allows.
Equally important is that while the scope of delivery is pre-defined, this does not mean that you are getting a 2nd level solution, as most of the standard features available in FAME and CASHBACK, such as easy to use GUI; Online reporting; Case management tools; Data validation; Security and high volume throughput etc, are also supported within the context of the ‘Rapid’ delivery option.