Outsourcing is the new age mantra!

The communications market is going through a rapid evolution and Mobile Network Operators (MNOs) today are seeking ways to improve their processes, re-engineer costs and maximize their revenues. Traditional organizational models are evolving to respond to new commercial and technical requirements. Outsourcing presents the new age mantra for realizing efficiency and effectiveness. Though MNOs and MVNOs have been outsourcing parts of their value chain and business processes for many years now, the application of this idea is becoming increasingly relevant as we move towards a world of Cloud computing and software as a service (SaaS) models.

There are various reasons why MNOs and MVNOs may consider outsourcing, including: access to ‘best-in-class’ processes; access to supplier expertise; the need to re-engineer costs, etc. However, outsourcing projects usually have a broader impact on partners, suppliers and investors. For instance, outsourcing could mean improved interactivity processes and better technical and operational interfaces for a Roaming or Interconnection partner, it could also help limit the number of suppliers and improve transparency and value chain integration for a supplier. From an investor perspective, outsourcing means financial re-engineering and more focus on KPIs and metrics.

MACH  provides a range of graduated roaming outsourcing services, and has built up more than two decades of expertise in the areas of roaming data clearing, financial clearing and settlement. MACH’s hubbing model is particularly applicable for all types of roaming, messaging and mobile content services. MACH also provides a wholesale service bureau for interconnect billing for a number of customers. By being able to provide Hub based communications exchange services, bureau services and related tools and processes, MACH has created a unique service capability as an outsourcing centre of excellence for roaming, messaging, financial settlement and interconnect billing.

About MACH

MACH connects and monetizes the telecom world with cloud-based, managed communications services that monetize mobile data, simplify interoperability between networks, optimize wholesale processes and protect revenues. Combining its flair for successful innovation with its long heritage in data and financial clearing, settlement and hub based connectivity models, it provides its 650 operator customers with the real-time, value added services necessary to succeed in 3G and new 4G mobile ecosystems.
This entry was posted in Outsourcing, Roamhouse and tagged , . Bookmark the permalink.

One Response to Outsourcing is the new age mantra!

  1. friday jacob says:

    i need to konw more about this

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